Is quality even a thing anymore?
It seems that in this day and age, we as consumers are paying way more for way less. That is not just in terms of quantity, but of quality as well.
A number of years ago, my wife and I had our main bathroom completely overhauled: new shower, vanity, the works. I had just retired from my full-time job and this upgrade was a gift to ourselves. We went through the usual process of auditioning contractors and we finally made our choice Long story short, the finished product was only adequate; this, in spite of their promises and the tens of thousands of dollars we paid. And...their "lifetime" warranty became moot when they suddenly went bankrupt.
Another point: As a musician, I have to watch my hands so when it comes to car repairs I have it done by professionals. I went to my automotive specialist and had my summer tires installed. At home, I discovered they made a mistake that forced me back to their garage on my own time and dime a few days later. I did get an apology from one of the attendants, but when I was requested to send feedback to the manager, I heard nothing. I know that no one (understandably) wants to be told that their job is less-than-stellar. I just wish contractor and service industry folk would realize it for themself. Is craftsmanship of product or service a thing of the past?
Right now there are renos we could do around the old homestead, but I'm apprehensive. It seems if you want quality you have to either: find a way to teleport back to the 1950's when contractors actually cared; or, pay huge bucks for high-quality work that should by rights be standard for anyone who sells their expertise.
No wonder so many people are opting for the do-it-yourself approach.
After all, what choices do we have?